Shipping policy

Thank you for shopping with VLOQI! We're committed to providing a smooth and reliable delivery experience.

1. Processing & Delivery Times

VLOQI ships orders from both U.S. warehouses and China, depending on product availability.

• U.S. Warehouse: 3–7 business days

• Shipping from China: 7–15 business days

Delivery estimates exclude order processing time, which varies by order. Weekends, holidays, and unexpected shipping delays may affect delivery times.

2. Shipping Costs & Taxes

Shipping fees are calculated and displayed at checkout.

Applicable import duties and import-related taxes are included in the shipping fees. No additional import charges are required upon delivery.

Any applicable sales tax will be displayed at checkout.

3. Order Tracking

Once your order ships, you'll receive a shipping confirmation email with tracking information when available.

4. Split Shipments

Orders containing items shipped from different locations may arrive in separate packages.

5. Shipping Delays & Address Changes

Delivery times may be affected by weather, carrier delays, or customs processing.

Please double-check your shipping address before checkout. If you need to make a change, contact us as soon as possible. Changes cannot be guaranteed once an order enters fulfillment.

6. Contact Us

For shipping questions or order assistance, please contact us:

Email: wl5065702@gmail.com

WhatsApp: +86 18790344188